Alternative Dispute Resolution

Consumer Information (Law No. 144/2015, of September 8)

Our Customers are informed that we are available for any clarification or resolution of any problem related to the services provided and/or goods supplied by this company. Please note that you may, as consumers, in the event of a dispute relating to contractual obligations resulting from purchase and sale contracts or services provided to the following Alternative Dispute Resolution Entity:

CNIACC – National Center for Information and Arbitration of Consumer Conflicts
Rua D. Afonso Henriques, 1
4700-030 Braga

Telephone: 253 619 107 (Call to the national landline network.) – from 09:00 to 16:00
E-mail:geral@cniacc.pt
Website: https://www.cniacc.pt/

For more information you can also consult the Consumer Portal  – www.consumidor.pt